Returns & Refund Policy

At Deep Strike Outfitters, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to make it right.

Return Window

We accept returns within 30 days of delivery. Items must be unused, in their original condition, and in original packaging.

How to Start a Return

1. Contact us via our Contact page with your order number and reason for return.
2. We'll respond within 1–2 business days with return instructions.
3. Ship the item back to us using a trackable shipping method.
4. Once we receive and inspect the item, we'll process your refund within 5–7 business days.

Refunds

Approved refunds will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or card provider.

Non-Returnable Items

• Items that have been used or damaged by the customer
• Items returned after the 30-day window

Damaged or Wrong Items

If you received a damaged or incorrect item, please contact us immediately with a photo and your order number. We'll send a replacement or issue a full refund at no cost to you.

Questions?

We're happy to help. Reach out via our Contact page and we'll get back to you as soon as possible.

— The Deep Strike Outfitters Team